No?

OK, you said that your start bar does NOT have "Opening in new windows..." and "Second window"
If the "Start" bar does not look like this:
Start (Japanese)

...then your "Start" bar probably looks something like this:
If you cannot see "Opening in new windows" in your "Start" bar, then you should try again. So, please click here and follow the instructions carefully.
If you're having a lot of trouble, then you should ask someone for help.