Daewoo
Who?
by
David Kilburn Daewoo
Corp, one of Korea's largest business groups (see
separate box), is also one of the first Korean
companies to run regular corporate advertising
campaigns internationally. The name 'Daewoo'
means 'great universe,' and so it is hardly
surprising that the firm has consistently sought
to bring itself to the attention of businessmen
and opinion leaders worldwide.
International advertising began in 1977, with
all the work done in-house by Daewoo in Seoul.
Then, in 1982, Daewoo became one of the first
Korean companies to use a foreign advertising
agency when, in November 1982, it appointed JWT
in the USA to handle its US advertising. The
appointment of JWT marked a change from tactical
or ad-hoc advertising in special supplements
about Korea to a more strategic approach.
Campaigns created by JWT have since been used on
worldwide scale.
An image and awareness survey in the US in
1983 showed that only 2-3% of Daewoo's target of
top business management and opinion leaders even
knew the company's name. That same year, Daewoo
ranked 62nd in Fortune magazine's 'International
5OO' ranking (In 1989, it ranked 3Oth). Although
Daewoo was already doing a lot of business in the
USA, there were no brand name products on sale.
All Daewoo's manufactured products in those days
were produced on an OEM basis and sold under the
names of other companies. For instance, Daewoo's
Le Mans automobile bears the General Motors badge
in the USA and Europe.
"Results from this first survey were not
very good, " said Mr. Ki-Hwan Moon,
assistant manager of Daewoo's International
Corporate Communications Division. " And so
the objective set for JWT's first campaign was to
establish awareness and knowledge of Daewoo among
top management in business and opinion
leaders."
The first USA campaign used Business Week,
Fortune, Forbes, and the Wall Street Journal,
with six consecutive right hand page ads
appearing in the magazines.
In 1983 different campaigns ran in the USA and
elsewhere. The USA accounts for about 4O% of
Daewoo's exports and accordingly has slightly
different communication needs than the rest of
the world. Time Europe, The Economist, and
Financial Times were added to the schedule for
Europe for this campaign.
Awareness of Daewoo among its top management
target audience has climbed steadily. Follow-ups
to the original 1983 research in the USA showed
in 1985 awareness was almost 4O%. By 1989 it was
53%.
The growth in awareness was created entirely
by advertising. It was not until 1988 Daewoo
began, for the first time to market, some
products under its own name in the USA. Initially
the brand name appeared on microwave ovens and a
few other domestic appliances in the USA. The
company plans to steadily introduce more branded
products, both in the USA and Europe.
Daewoo's media choice has been very consistent
since it started advertising (See Media List
Box). The original core list of US and European
publications has been steadily built up. This
year a number of local and regional media are
being used to extend coverage.
"For the Middle East and Africa we are
using Newsweek's Middle East and African
editions, explained Mr. Moon. "We know there
are many big local media, but we can't use all of
them, and its very difficult to achieve suitable
reach and frequency levels in the region within
our budget via such media. This is why have
chosen to go with Newsweek. We feel it is read by
our target audience. To reinforce this we are
also advertising in Arabic in Al Hawadess. In
South America, for similar kinds of reasons, we
are using Vision and Time."
Korea is rapidly developing business ties with
a changing Eastern Bloc. This year, media in
China and Eastern Europe (USSR, Hungary, Poland,
Czechoslovakia) are taking their place in
Daewoo's campaign. For China two joint venture
media are used, International Business Management
(a McGraw Hill jv) and Jinge Jishijie (a South
Magazine jv) " We use joint venture media in
China because they have a good reputation for
quality editorial and reliable information among
their readers," said Mr. Moon.
Daewoo's budget is allocated roughly in line
with sales for most regions. However, in the USA,
the budget is set based on media objectives
which, this year, are to reach over 5O% of the
target audience with a 3-plus frequency in each
quarter. This means that 4O-5O% of the spend each
year is in the USA.
From the beginning, Daewoo's corporate
advertising has tried to explain the very broad
scope of its activities. Eye catching visual
treatments with short copy have found simple but
effective ways to tell Daewoo's complex story.
For instance, in the "Who Daewoo"
campaign, letters of the alphabet are used to
illustrate different Daewoo products, using
illustrations in the style of a child's picture
book.
This year, advertising in the USA directly
involves a number of companies in the Daewoo
Group who are planning to market in the USA.
These are Daewoo Electronics, Daewoo Telecom,
Daewoo Heavy Industries, and Daewoo Securities.
The target audience has also been extended from
top to middle management. As more Daewoo-branded
products become available, so too will the
advertising target be extended to include the
consumer.
To meet this new need, the long running
"Who ? Daewoo" campaign (see picture)
which has run for the past few years has now been
dropped in the USA, although it continues
internationally. The new US campaign, called
"The Universal Language " (see
illustration) directly features the group
companies who are developing their own markets in
the USA.
As Daewoo-branded products are gradually
introduced to the world's major markets, consumer
advertising will steadily become part of Daewoo's
advertising mix. Daewoo budgets will inevitably
become more valuable. In spending them, attention
will always be given to the company image as well
as to the product story. "Our corporate
image is a valuable asset," says Mr. Moon,
" it will always be important for us to try
and present a consistent face to the world
through our advertising. While our needs and
strategies may change, we expect that corporate
advertising will continue to play an important
role in our evolution."
How Daewoo spends its budget
Group Corporate Advertising, - excluding
advertising by individual Daewoo companies.
USA and International, Approximately US$ 8
million (split USA 4O-5O%; International 6O-5O%)
REGIONAL ALLOCATION (% by region, outside the
USA)Asia Europe M.East/ S.America China
Africa
35 3O 2O 1O 5
199O MEDIA CHOICE
=================
USA Europe
--------- --------------
Business Week Financial Times
Forbes Wall Street Journal
Fortune Economist
Wall Street Journal Time
International Herald Tribune
Asia: Middle East / Africa
----- ----------------------
Asian Wall Street Journal Newsweek
Far East Economic Review Al Hawadess
Newsweek
Asia Week
....plus Japan: USSR / E.Europe
--------------- -----------------------
Nikkei Business Economics & Life
(previously called The
Economic Gazette)
South America: China
-------------- -----------------------
Vision International Business
Time & Management
Jing-Ji Shijie
Daewoo Profile
Since its foundation in 1967 as a small
textile trading company, Daewoo has grown into
one of Korea's largest business groups. Total
sales in 1989 were US$ 2O Billion, including
exports of about US$ 4.8 Billion. Last year,
Daewoo ranked 3Oth in Fortune magazine's
"International 5OO" listing of the
largest industrial corporations outside the USA.
There are 25 companies in the Daewoo Group
involved in a wide range of manufacturing and
service industries, including trading,
construction, ship building, industrial
machinery, consumer electronics,
telecommunications, automobiles, hotels, finance
and securities.
Daewoo has over 75 offices worldwide. It has a
joint ventures with General Motors, General
Electric, ITT, and Sikorsky. There are also
licensing and manufacturing agreements with
British Aerospace, Northern Telecom, Boeing, and
Caterpillar.
|