Living in
Media Darkness
by David Kilburn
There’s no surprise in
learning that over 70%, (roughly 670 million) of India’s teeming
masses live in rural areas. Of these, some 260 million live in
almost complete media darkness, without access to TV, radio, and
beyond the reach of newspapers and magazines. Widespread illiteracy
allied with the multitude of languages and dialects puts the most of
these people beyond the reach of conventional media planning.
Yet the villagers are
increasingly important as consumers. A survey by India’s National
Centre for Applied Economics and Research revealed double-digit
rural growth rates in a cross section of products ranging from
scooters to confectionery between 1995 and 1999.
For companies such as
Unilever, Nestle, Glaxo, Lucky Goldstar rural consumers are a huge
market opportunity. About 45% of soaps, 40% of teas and 60% of
watches sold in rural India. Now that penetration for many consumer
products in urban areas is high, the rural markets are growing in
importance for both marketers and their agencies.
Ogilvy Outreach, O&M’s
rural arm, started with one employee supported by the head of the
media division in 1994. Today it has a team of 1,000 supervisors
plus another 5,000 people who work on a project basis
According to D. K. Bose,
Ogilvy Outreach’s president, selling in rural India is no longer
restricted to using mobile vans with television sets screening Hindi
film songs interspersed with messages about a product. New avenues
include games (with the product being given as a prize),
door-to-door sales, folk dances, wall paintings, and even putting up
shoe racks in temples, putting tiles in village wells, plus
occasionally painting the horns of cows, and putting up scarecrows.
Tapping the rural market calls
for new insights into what helps consumers remember and understand
brand messages. Research carried out by Ogilvy Outreach discovered
that the rural audience identifies more with colours, numbers, and
visuals of animals all woven together in loud colorful messages.
These findings appear supported by the high recall levels enjoyed by
brands like Lifebuoy (popularly known as the lal sabun), 555, and
Monkey brand tooth powder.
McCann Erickson are also
developing rural initiatives in India. Their strategy for the rural
market is built on two key planks. Consumer Insight which will helps
understand rural consumers from their own perspective and
Experiential marketing, which executives say will be the most
relevant, emotive and impactful tool, given the language and
cultural diversity of rural India.
Currently ResultMcCann, which
is McCann India's integrated Communications Company, is working for
TERI (Tata Energy Research Institute) on a World Bank funded project
for Farmer education on Farm Forestry in the rural areas.
The knowledge gained from
rural marketing in India is already being applied in Bangladesh,
Cambodia, Africa, and part of China and may yet prove the pathway
that extends the franchise of many brands to Asia’s rural billions
beyond the reach of television and the internet. |