Made in Malaysia
by
David Kilburn
Malaysia
is a country in transition-a multiracial
community where Islam is the state religion, but
where secular society takes its social cues from
Hollywood and MTV.
Not yet 50,
Malaysia is on the fast track. Rapid economic
growth has produced a generation of
well-educated, affluent consumers. So forget past
images of rubber plantations and smiling palm oil
suppliers.
Malaysia is
now developing a high-tech sensibility. Digital
satellite broadcasting debuted last fall: 22 TV
channels and eight radio channels from the
All-Asian Satellite Television and Radio Co.
(ASTRO), a government-invested service whose
reach extends from India to Taiwan. And ASTRO
thinks big. It aims to position Malaysia as the
broadcasting and information center for Southeast
Asia. Plans include delivering a wide range of
interactive services, including home banking,
home shopping, stock-exchange information and
Internet access. ASTROs home is a
"multimedia super corridor" zone south
of Malaysias capital, Kuala Lumpur, which
is planning to become a regional center for
developing leading-edge multimedia and IT
technologies. What accounts for this media boom?
Part of the inspiration comes from a work ethic
and management style adapted from the Japanese.
Investments from companies such as Sony and
Matsushita have helped Malaysia learn to expand
its economic capabilities.
All this
gives the phrase "Made in Malaysia" a
new meaning. The leisurely subtropical way of
life is passe; this is the Silicon Valley of
tomorrow-with a catch.
Malaysias
advertising industry is saddled with outdated
regulations that keep it on a regional slow
track. At issue are Made in Malaysia (MIM)
regulations, first introduced in the early
80s to encourage the development of a
professional film production and ad industry.
They are increasingly out of sync with the world
of satellite broadcasting, multimedia and the
Internet.
In brief,
the rules stipulate that commercials must be
produced by and feature Malaysian citizens;
filming, film processing and all post-production
work must be done in Malaysia, though an
exception may be made for commercials promoting
overseas tourist destinations. Moreover, at least
80 percent of total production costs must be
spent in Malaysia. Prior approval from the
Ministry of Information is needed before any
foreign film footage can be incorporated into a
commercial. And up to 20 percent foreign footage
may be permitted, at the ministrys
discretion.
Agencies
agree that initially, the governments rules
did help to develop a strong, well-equipped film
production industry in Malaysia, which is often
considered a precursor to creating a
flourishingcommercial industry. Now, however,
these rules isolate the local ad industry from
exposure to, and competition with, advertising
created elsewhere. "Without the challenge
competition brings, there is no stimulus to
excel," says Tom Freitag, Ogilvy &
Mathers president in Malaysia, who believes
the quality of Malaysian TV advertising is
falling. "You cant elevate yourself
unless you know how good your competition
is." Ray Dempsey, president of
McCann-Erickson Malaysia, agrees. "It is
insulated here," he admits.
In
addition, the regulations increase costs for
advertisers who wish to run regional or global
campaigns with the same creative work, since
spots must, by definition, be reshot Malaysian
style.
But
"sometimes there are high production value
spots that cant run in Malaysia because
they cant be duplicated locally. So the
industry doesnt get a fair look at what
worldwide competition is," Dempsey notes.
The discussion centers on the future of a small
but growing ad industry and a market of 20
million consumers who are of increasing interest
to marketers. Survey Research Malaysia reports
that ad spending in Malaysia has grown from $168
million in 1985 to $960 million last year, a gain
of 471 percent! And almost one-third of the total
ad budget is spent on television.
But despite
the growth in profits, MIM regulations have
failed to keep pace with a changing advertising
landscape. For instance, infomercials that run
three minutes or longer are spared the Made in
Malaysia (MIM) ruling. "Advertising agencies
and their clients have been voicing
dissatisfaction over these double
standards," says Harmandar Singh, director
of Sledgehammer Communications, a creative
consultancy. According to Singh, somewhere along
the way, infomercials became classified as short
programs, as opposed to regular commercials,
thereby flying under the MIM radar.
Pressure
is mounting against MIM, nonetheless, in
order to make Malaysia a regional player in
satellite TV broadcasting. "For ASTRO to
grab a piece of the action, our broadcast
policy has to be flexible [enough] to
accommodate foreign-made ads and our approval
system efficient enough for speedy
clearance," says Singh. "The
economic reality is that you need open skies,
open airwaves," says Dempsey.
Such a
change may be in the cards. "It is one of
the privileges of satellite TV to have
commercials coming into the country without any
permission," says Datuk Mohamed Rahmat,
minister of information, who is reportedly
considering changing the regulations to allow
foreign commercials on satellite.
One stated
goal of MIM certification procedure is to
"protect the public and national interest.
[MIM] was created to reflect governments
responsibility towards problems of values from
the practice of openness without
responsibility." The authorities tryto
filter out what they call VHSC (violence, horror,
sex and counterculture), potentially corrosive
aspects of Western culture
In short,
MIM rulings are designed to protect Malaysian
values and keep ads that might offend Islamic
sensitivities or cause friction in a multiracial
society off air. For this reason, ASTRO is the
only satellite service the government wishes its
citizens to view. "Inevitably, we will open
our sky, but just a little, with the use of a
specific satellite dish approved by the
ministry," says Rahmat.
Though ad
executives dont question the need to
support the social mores, and respect the values
of Malaysias different ethnic groups, they
feel its time to review MIM policies.
"The
regulations need to be updated," says Shafri
Mohamad, creative director of Bates Malaysia, who
believes the government would stop regulating the
industry if it could rely on the ad industry to
regulate business "in a responsible
manner." That may prove to be a challenge.
"Were not together enough, were
not fighting for the right issues.
People hear
about the creativity of Thailand, Japan, Hong
Kong, Singapore; but Malaysia is a black hole by
comparison." Mohamad thinks the Malaysian
advertising industry is lacking in two key areas:
First, having a degree of responsibility and
maturity in policing its own affairs, and second,
being able to address common industry issues
distinct from the individual commercial
opportunities each agency faces.
"People
are coming into the [advertising and commercial
production] industry just for money; they are not
thinking of the craft," he laments.
"Production values arent good enough,
ideas arent good. Everybody blames it on
the restrictive regulations, but thats just
an easy way out," Mohamad says. Still, its a
young ad industry in a young country, building
its future from a rich tapestry of diverse ethnic
and religious values. Harsh judgments reflect
both an impatience for change and the speed of
development in a world where not everything moves
at the same speed.
"Theres
both social responsibility and advertising
craftmanship. How we link them is the issue. We
can create a bird of paradise or we can fall into
a deep and dark chasm. The Malaysian ad industry
is in transition," says Azizul Kallahan,
chairman of Spencer Azizul Advertising and a
senior figure in the industry.
Regulations
designed to protect local advertising industries
arent unique to Malaysia. For years, Korea
enforced regulations that kept foreign-made
commercials off the air. Then, in 1993, J. Walter
Thompson successfully challenged Korean policy in
order to run an IBM spot made in the U.S. The
regulations ended. "Creative standards in
Korea went up once we began to see and compete
with international creative work in our own
market," says Dong-Wook Kim, JWT Korea
director.
Malaysia
may follow Koreas example, thereby making
its own contribution to the richness of
Asias diverse advertising culture.
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