The Light goes
on
by
David Kilburn
Can media independents replicate in Asia their
success in Western Europe, where about 70% of all time and space are now
bought through specialist media shops?
Carat, Europes largest media independent
with a 12% share, was driven to Asia by Volkswagen, one of its major European
clients, who appointed them for the region in February 1996. From its one
office in Hong Kong, Carat Asia Pacific currently uses local affiliates
to help execute plans. Its just a first step. "Well be announcing a number
of additional Asian offices within the first quarter. We are looking not
only at start-ups, but also at acquisitions and joint ventures," says Ms.
Kate Stephenson, regional client services director.
CIA Medianetwork, number two in Europe, opened
in Hong Kong in November 1993. In February last year a second office opened
in Singapore as a joint venture with Batey Ads. As well as providing media
services for Batey, CIA also pitches for business in its own right. It
is a strategy similar to Europe where CIA grew initially via partnerships
and affiliations with local shops. Clients include LVMH, Alfred Dunhill,
Hyundai, Mercedes Benz, Sony, Visa, and Tag Heuer. Luxury goods distributor
LVMH, CIAs largest client in Asia, will spend US$30 million this year
on Celine, Christian Dior, Christian Lacroix, Hennessy, Louis Vuitton and
Moet & Chandon. CIAs chairman, Chris Ingram states their aims succinctly,
"our aim is to be in the top 6 media buyers in each market where we are
present."
More Media Choices
The arrival of Carat and CIA comes at a time
when Asias media scene is undergoing radical change. New Satellite broadcast
and cable channels are eroding the large audiences of traditional terrestrial
TV channels. New magazines and newspapers are adding to the clutter of
print advertising.
For example, in South Korea, the number of
daily newspapers has grown to 125 today, from 60 in 1988. Over the same
period, the number of television channels has grown from three to four
terrestrials, plus 26 cable services and one digital satellite broadcaster.
In Taiwan, 278 newspapers have been registered
since 1988. By the end of last year, more than 150 new radio stations had
joined the 33 broadcasting in 1993. Cable TV, authorized in 1993, now reaches
about 60 percent of households that can now select programs from more than
50 channels, with many more to come.
In 1978, when China began its reforms, there
were only 32 television Today there are 2,300, a seventy-fold increase.
Over the same period, the number of newspapers has soared from 186 to more
than 2,200, and the number of magazines climbed from 900 in 1978 to 8,100
last year. Most of the growth has come in the last five years.
And Japan, the largest market, will gain more
than 200 new television channels in the next two years, plus a further
200 by 2005.
Plus more research data and better tools
At the same time, more and better media research
is available than ever before across the region. For example, Hong Hong-based
SRG Nielsen provides peoplemeter measurement of TV viewing in nearly all
markets, as well as a Media Index survey that tracks readership and viewing
behavior. There are also computer-based tools to help analyze the data
flows, evaluate planning alternatives, and build schedules. Most agencies
and media specialists have their own suites of these. At Ogilvy, for example,
these include: Max Z - a direct response media analysis system; Super Midas
- a TV buying optimizer which provides the optimum combination of channels
or day-parts; Shape - a planning optimizer providing the ideal plan in
terms of when and how much media to use; and SMART - a geographic budget
allocation model.
Its a sharp change from how media was practiced
as recently as a couple of years ago. "Until about two years ago, agency
media service in Asia was a booking and paperwork shuffling job. It was
not a strategic function, and it wasnt hi-tech. This has changed very,
very rapidly. Advanced computer planning and buying tools have been introduced
into the region. Our clients are demanding that we become much more strategic
in our media thinking," explains Guy Forestier-Walker, regional managing
director of Greys MediaCom unit.
Agencies unbundle
Grey were the first agency network to open
a media specialist in Asia. "We started MediaCom in Asia in anticipation
of a change in advertisers attitudes. But now growth is client driven.
Our own clients are paying much more attention to media than before. One
reason is that media in Asia is no longer cheap. Value is key - either
in terms of planning smarter or buying cheaper, or both," explains Walker.
MediaCom now have branches in all markets where Grey is represented except
Taiwan, Philippines, Singapore, and Thailand (to be launched shortly).
Another major step in the elevation of media
skills in Asia came last June, when Ogilvy & Mather gave birth to
the network out of the media departments of their agencies throughout
the region. Though not incorporated as a new company, the network has its
own P/L and reports to its own president, Andre Nair. Aims included not
only enhancing service to existing clients, seeking new media-only assignments,
but to spike the growth of the European independents.
"We created the network because we believe
media is too important a business not to be treated as a business. In Asia,
we wished to pre-empt the arrival of the independents as any kind of significant
force. We can see that there are a number of clients who are looking at
unbundling, and that represents an incremental business opportunity for
us. Most important of all is the need to understand that we set up the
network as a planning and buying company - a total media company. This
is because we believe that the buying-only independents devalue the strategic
role of media in the communication and understate the quality component
in their offering," explains Miles Young, Ogilvys president for Asia/Pacific.
Since June last year, the network has won
22 additional media only accounts across nine countries. These billed over
US$40 million in 1996 and included media buying AORs for Unilever in New
Zealand and for Bristol Myers Squibb in China, and Malaysian Airlines planning
& buying for Latin America, reports Nair.
A few months after the networks launch, Cordiant
took a more radical step and restructured Bates Worldwide and Saatchi &
Saatchi Advertising to expand the Asian network for Zenith, the groups
media specialist. Media departments from both agencies offices in Hong
Kong and China were brought together last October to form Zenith Media
Greater China with billings of HK$ 1.6 Billion with offices in Hong Kong,
Beijing, Shanghai and Guangzhou. These offices, plus one started earlier
in Malaysia and a Sydney office opening in February, are the foundation
of another new regional media network. "Our model for Asia is that media
planning and buying should be in Zenith, not in the Agencies," says Antony
Young, Zeniths president Asia/Pacific.
As in Europe, theres speculation that that
WPP might take equally radical steps with the Ogilvy and JWT networks in
Asia. Miles Young and John Steedman, JWTs regional media director agree
that prospects for increased co-operation are good and will increase. "
. . but talk of one rigid global solution being imposed is not true. Rather
we explore a number of alternative models, in a number of different countries.
Tranli [a joint media buying company] in Taiwan is one such. In China,
we are looking at a looser buying alliance. In Japan, we buy through a
range of agencies, including JWT. The critical point is that these experiments
relate to the commodity side of the business i.e. how to deploy weight
to extract buying advantage. Whatever the particular solution, the network
remains the O&M media brand, and one of its strengths is that we can
pick and choose the most appropriate buying vehicle for both the market
and our clients," comments Young.
J. Walter Thompson, considered one
of Asias strongest agencies for media is not restructuring as radically
as Ogilvy, but it is opening new media shops. MaxMiz, a JWT media specialist
opened in Indonesia in January last year. Another, Media Vision opened
this January in India. " . . and we are looking at doing similar in a number
of other Asian markets," says Steedman.
In Japan, JWT is expected to spin off its
media department later this year, possibly under the Media Vision name.
"One reason is that Unilever would like to see planning and buying for
the brands Ogilvy and Thompson handle placed under the same roof," said
Gus Iizuka, president of J.Walter Thompson Japan.
Most other agencies are following similar
paths.
Dentsu, Young & Rubicam are rolling out
their own media specialist company, 'Total Media' currently operating only
in Thailand, across Asia with the possible exception of Japan. " The structure
of a Total Media depends on the market; it can replace or supplement agency
media departments. In Thailand it supplements (buying for DY&R clients)
but in a number of others, it will probably replace. In either case, pursuing
media-only clients/AOR business will be a key element in the business plan,"
explained John McClure, regional media director.
Last December, DDB Needham announced
the "unbundling" of its media department for Greater China to form Optimum
Media, which will be run as a separate brand within the agency, and will
eventually service independent clients.
At DMB&B, Asia Pacific Chairman
Roger Winter expects to announce the opening of media specialist subsidiaries
in at least three Asian countries within the first quarter of this year.
Bozells joint venture with CIA, 20/20,
is also expected to arrive in Asia this year, initially in Hong Kong and
Singapore.
The French agency Euro-RSCG are exploring
a variety of options for opening a media specialist network in Asia this
year. One possibility would be to bringing Mediapolis, their European media
joint venture with Y&R to Asia.
FCB are also evaluating alternatives
and expect to announce their own course before mid-year, according to Harry
Reid, president international. Under the True North name, FCB will shortly
open a media buying shop in Australia in conjunction with Mojo.
Asias own agencies have developed their own
media specialists. Dentsu, Japans largest agency and the grandaddy
of media clouting owns Sydney-based AIS Media, Australias largest media
shop, billing $365 million in 1996.
Taiwans largest agency, United Advertising
established The Media Buying Center to provide media planning, buying,
and buying services both to the agencys own clients and other advertisers.
Competition comes from Tranli, a JWT/Ogilvy joint buying service set up
in 1995, and two local companies. "These changes are not really to our
advantage as an agency since our commission goes down. However we are at
least able to win incremental media business that compensated to some extent,"
comments Raymond Lai, a divisional director at United.
Bucking the trend
But not all agencies are unbundling media.
Leo Burnett have no plans to spin off media as a separate business
but do nonetheless run a media P&L by market. McCann Erickson
also intend to keep media within the agency, "where it can be more tightly
integrated into all aspects of planning for our clients," says Garry Titterton,
McCanns Business Development Director for Asia.
Local Competition
But whether they keep media in-house or unbundle,
both the agencies and the European newcomers must compete with a growing
number of local media independents across the region.
In Thailand, former JWT managers started Media
Innovation, that countrys first independent. "The Thai advertising industry
is at a crossroads," says founder Prasert Eamrungroj, " advertisers are
exploring the value of working with a traditional full service agency versus
creative and media independents. In addition to media planning and buying,
well also be exploring new ways to use media and getting involved in syndication
and sponsorship." Media Innovations initial clients include Motorola and
Chopard.
In a few markets, local media shops have been
going long enough to have built their own reputations. When Margaret Lim
started MediaBase in Kuala Lumpur in 1991, she found it necessary to take
on some creative work simply to gain accreditation. Today she has three
competitors (Zenith, MediaCom, and Media Partners - a local media independent)
and billings of Rs 48 million. Clients include many local clients and advertising
agencies, one of which is Dentsus local agency, Dentsu Mandate.
Watch Australia . . . look out for Korea
In Australia, where specialist media shops
started in the late 70s, they have captured about 40% of the market, estimates
David Baker, ceo of ais media in Sydney. Baker, who founded ais in 1978
and sold the company to Dentsu in 1989 foresees further growth. "With the
abolition of accreditation requirements in Australia on January 1st
[this year] , specialist media shops should see their aggregate share increase
to a level similar that achieved in Europe," he says. Newly formed Zenith
is reckoned to be market leader in Australia with a 12% share, followed
by ais with 7%.
In contrast South Korea, Asias second largest
advertising market, is insulated from changes sweeping the region by government
regulations. A government agency, KOBACO both sets the prices and acts
as exclusive sales agent for all terrestrial broadcast advertising time.
KOBACO also allocates chunks of air time to advertisers following its own
bureaucratic criteria. Without the rapid introduction of computerized booking
and allocation procedures, agencies reckon KOBACO will become increasingly
unable to meet advertisers needs.
Even Japan is changing
Back home in Japan, Dentsu dominates buying
in the worlds second largest market with about a 40% share of prime time
TV and a 25% overall share of main media. The focus on buying has left
planning skills undernourished and created opportunities for hungry newcomers.
"Japan is a huge untapped market, but theres
still need to educate about the importance of planning skills. Dentsu is
simply focused on sheer buying power," says Young. But even in Japan, change
is under way. Since it opened in July 1995, Strategic Planners International,
a company formed by former Bates executives has won business from a number
of major Japanese advertisers and agencies looking for smart planning which
media wholesalers like Dentsu can execute.
"We hired SPI, because we wanted an external
point of view. Our agency, Dentsu, works in a certain Japanese way. We
needed some people to help them look at media from a strategic point of
view, and help find innovative solutions," said Christophe Bezu, president
of adidas Asia/Pacific.
Theres an awakening interest in better ways
to plan media in Japan. Yomiko Advertising, the joint venture partner for
both the Saatchi and Bates agencies in Tokyo is interested in the prospects
for Zenith in Japan. Meanwhile Grey Advertising are launching MediaCom.
"The light has gone on in Japan. It is going to be a very different kind
of media market both here and across Asia, and in the not too distant future,"
says Grey-Daiko president Steve Bretschneider. European media shops will
undoubtedly find the going tougher in Asia than is was in Europe 20 years
ago. But Asian advertising markets are growing in value twice the pace
of Europe and the USA. And so there are opportunities for all. But for
the moment at least, Asia looks like becoming a market where smart planning
can create more and better value for clients than pure buying clout.
.
|