Where there
is a Will there is a . . . .
by David Kilburn
Brands
in Japan have traditionally been little more than corporate umbrellas
under which vast and disparate arrays of products have displayed with
neither managers nor guardians to secure their fortunes.
But
during the past decade of recession and decline, Western concepts of
brand management have slowly begun to take root, helped in no small
way by the work of agencies such as McCann, JWT, and Ogilvy in
applying their own methodologies to brands in Japan.
The
Japanese have a way of adopting foreign ideas and giving them unsual
twists at the same time. The same is proving true of branding.
A
gang of five manufacturers have joined forces to build a communal
brand, WiLL, that will
allow each of them to promote products developed specifically for
young people in their twenties or early thirties.
While such collaboration would be marketing heresy in the West,
in Japan, it looks sensible team-work
to the collaborators since all
have found the market shares for their mainstay brands slipping
among younger people.
One
of the driving forces behind the
WiLL brand is Toyota
Motor Co. who’s new
subcompact car, the WiLL Vi, is targeted principally at women in their
late 20s. Others include
Matsushita Electric Industrial Co. (the WiLL PC and
refrigerator), Asahi Breweries Ltd.
(WiLL beer), Kao Corporation (WiLL fabric deodoriser spray),
Kinki Nippon Tourist Co (WiLL tours).
This
disparate range of
products, are united visually by a square orange logo emblazoned with
a the can-do brand name
and slogan, “A spirit of fun and a sense of true quality,”
devised by Hakuhodo Inc, Japan’s second largest advertising agency
who have legitimised the radical project with their own marketing and
advertising credentials. The
companies have also set up a Web site (http//:www.willshop.com) and
mounted some joint promotions linking, for example the WiLL PC with
Asahi’s new brew – perhaps the only one ever designed to go down
alongside a computer screen!
While,
while each of the five partners already has some successful products
aimed at young consumers, they all are known more as steadfast,
conservative giants than nifty innovative newcomers.
For example, Toyota’s Vitz car is already proving popular
with young drivers. Even
so, Toyota sales are still biased toward older people with a domestic
market share approaching 50% for consumers over 50
but much less for consumers in their 20s.
The
WiLL players feel the project makes sense because consumers in their
late 20s and early 30s are a hard to win.
They are not very brand-loyal and resist intrusive sales
pitches, but like products that are
advertised and which fit into their own very personal life
styles. They are both
eager to list their demanding personal preferences and
easily swayed by the latest trends. The step from this
perception to creating a joint brand illustrates the differences in
how Japanese and Western
minds connect ideas.
If
the new brand meets the participants’s high expectations, it will
surely prove that where there is a WiLL, there is also a Japanese way.
|