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LIVING IN JAPAN 

Introduction 

Meeting your new neighbors

Climate, earthquakes, typhoons, rainy season

Registering yourself (Alien registration)

Re-entry permit

Driverfs license

Places of worship

Medical care and facilities

Mail services

Police

Garbage collection

Organizations

Where to get help / Emergency numbers

Books

Trains and subways

Buses

Taxis

Driving

Airports

Department stores

Food shopping

Pharmacies

Catalog shopping

Cultural interests

Parks and gardens

Sports and recreation

Entertainment

Festivals and holidays

Travel

Religion

Meeting and communicating with Japanese

Communication styles

When visiting a Japanese home

Dining

Gift giving

Wedding ceremonies

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Introduction

   Welcome to Japan! This friendly nation has something to offer everyone. Japan has a fascinating culture rooted in centuries old traditions. Yet, in the last 100 years, Japan has undergone immense change from an insular, agrarian state to a modern, industrial nation. Throughout Japanfs history, despite the sometimes slow, sometimes fast changes, a common thread holds its culture together.

    With its centuries old history there is much to be learned and studied if one chooses. Whether an observer, or a participant, one cannot escape the fascinating culture of this country. There are numerous books in English that provide interesting insights into the culture.

    Joining groups and clubs is an easy way to begin the process of learning about the culture. If you have a particular interest in an activity such as Ikebana (the Japanese art of flower arranging), consider joining an organization that provides courses in this art. (top of page)

 Meeting your new neighbors:

It is customary for the new arrival to bring a small gift to your neighbors and introduce your family. In case of a problem, you will more than likely have to rely on your neighbors! Donft be concerned if your Japanese neighbors and friends do not invite you into their homes. Japanese rarely entertain in their homes, primarily due to space limitations. (top of page)

Climate, earthquakes, typhoons, rainy season

   The combination of Japanfs numerous mountain ranges and the length of the archipelago (22of latitude) produces a complex climate. Hokkaido, to the far north, has short summers and long winters with heavy snowfalls. The southern islands of Okinawa enjoy a subtropical climate. Tokyo, located in the Kanto area, has four distinct seasons with temperatures ranging from 0Ž(32F) to 32Ž(92F).

   Spring in Tokyo begins about mid-March and is generally mild with an average temperature of 13Ž(55F). Summer, from July to early September, is humid with an average temperature of 25Ži77F. Autumn is pleasant and mild with sunny skies and an average temperature of 16Ži62Fj. Winter is bright and sunny, but cold with occasional light snow. The average temperature in January and February is 0Ž(32F).

   Japan uses the Celsius scale in stating temperatures (to convert Celsius to Fahrenheit multiply by 1.8 and add 32. To convert Fahrenheit to Celsius subtract 32 and multiply by 5/9).

   Japan frequently has earthquakes. Most earthquakes felt in the Tokyo area are of low intensity. The building may sway or even a few objects may fall of a shelf, but no major earthquake has occurred in Tokyo since 1923. Ward offices provide detailed information on preparations for earthquakes, procedures in the event of an earthquake, and evacuation instructions.

            When an earthquake occurs:

            ¥ turn off gas, heaters and other appliances and extinguish all fires.

            ¥ open an exit door and one or more windows in order to have an exit.

            ¥ move to a place that is free from falling objects, such as under a strong table

                or doorway.

   After the earthquake subsides, listen for official information on the TV, radio or loudspeakers. NHK will broadcast information and instructions in English on their TV stations. FEN and NHK radio stations will also broadcast in English

   If severe damage occurs or there is a fire, go to the evacuation site designated for your area. Ward offices have detailed information on evacuation procedures and sites.

   Preparation for earthquakes is an essential part of living in Japan. It is important to be prepared so as not to cause panic. Some basic preparedness measures include:

  1. Storing three days of water and food in a convenient place.

  2. Learning where the evacuation site is for your area. If family members are at work and school, be sure they know where to go and where you can find each other when it is safe.

  3. Registering at your home country embassy or consulate so they know who their citizens are and who to contact during an emergency.

  4. Preparing an emergency kit containing: first aid kit, flashlight, transistor radio, blanket, candles, matches, watch or battery-operated clock, special medicines, toothbrush, toothpaste, pen, paper, money, and a photocopy of your Alien Registration Card and title page of your passport.

   Late summer is the beginning of the typhoon season. September, in particular, has always been a month when typhoons have bombarded this chain of islands. Television and radio updates are broadcast frequently when this season approaches. As power failures are common, be sure to keep candles handy. Also have a supply of water ready, as water service may be cut off.

   The rainy season is generally from the beginning of June to mid-July in the Kanto region. You can be assured of rain or drizzle almost every day during this period.  Humidity levels will stay very high and special care should be taken to avoid mold in your closets and other closed areas if you do not have air conditioning. Most foodstuffs should be kept in the refrigerator to avoid mold. (top of page)

Registering yourself (Alien registration)

   Foreign nationals planning to stay in Japan for more than 90 days are required to register at the ward, city, town or village office of his/her residence within 90 days of arrival. Registration involves filling out a form, showing your passport, and providing two photographs (3.5 cm x 4.5 cm). A temporary certificate will be issued and you will be given a date to return to the ward office (usually within 10 days) to pick up the permanent Alien Registration Card, a small wallet size laminated card. All foreign nationals age 16 or over are required to carry their Alien Registration Card at all times.

   The Alien Registration Card is necessary in order to obtain a driverfs license, a re-entry permit and to enroll in the National Health Insurance program.

   Any change to your original application should be reported to the ward office within 14 days of the change. Changes to report include: change of address, new employer, status of residence, authorized period of stay, and issuance of new passport.

   The local ward office will send you a notification prior to the expiration of your Alien Registration Card. Within 30 days of expiration you must renew your Alien Registration Card. The renewal process is the same as the original application process with the exception of filling out a renewal form rather than an application form and you will not be required to be fingerprinted again. (top of page)

Re-entry permit

   The re-entry permit is mandatory for all foreign residents who wish to travel outside Japan. The permit is issued at all immigration offices. With this permit, a foreign national wishing to leave Japan temporarily need not obtain a new visa upon returning to Japan, and will be able to continue his/her stay under the same status of residence.

   There are two types of re-entry permits: single and multiple. In either case, the term of validity is limited to the date of expiration of the period of stay of the current visa and the maximum term is one year. Those in Japan for short-term residence (under 90 days) cannot apply for re-entry permission.

@@The application for a re-entry permit requires that you fill out a form and show your passport and Alien Registration Card. A stamp is purchased at a post office or facility provided at immigration offices for \3,000 for a single re-entry permit and JPY 6,000 for a multiple re-entry permit. The procedure usually takes one hour or more.

   Tokyo residents can go to one of two immigration offices: Otemachi or Hakozaki.  The Hakozaki office is located in the Tokyo City Air Terminal (TCAT) building. A re-entry permit can be obtained at TCAT on your way to the airport if you allow an extra hour and are willing to take the chance that no complications will occur. Try to avoid busy times such as Mondays and Fridays or the wait could be quite long.        (top of page)

Driverfs license

   To drive in Japan you must be 18 years old and obtain an international driverfs license from your home country or transfer your foreign driverfs license to a Japanese one.

   Check the requirements for obtaining a license or renewal before you go to a licensing center. Call (03) 3450-5000 for a Japanese recording or call and press 19 for the recording in English.

   As of May 10, 1994, to transfer a foreign license to a Japanese license the following items are required: driverfs license from your home country issued more than three months prior to your arrival in Japan, a translation of the driverfs license, Alien Registration Card (or temporary certificate), one black and white or color photograph (3cm x 2.4cm), passport, and fee of Y 3,800.

   The translation of your driverfs license must be from your embassy or consulate or from the Japan Automobile Federation (JAF). The JAF provides the easiest and fastest way to get the translation. Send JAF a photocopy of your license (both sides) by genkin kakitome gregistered mail for cashh in the amount of Y 3,700. They will usually send you the translation within ten days. JAF sells a helpful publication in English entitled gRules of the roadh for JPY 2,000 which you need to study for the written test. For more information, call JAF in Tokyo at (03) 3436-2811 and ask for the kokusai-bu (international affairs department).

   Motorcycle license-testing procedures vary with the size of the machine. Before you can obtain a license for a 750cc motorcycle, you must demonstrate that you can lift one after it falls over! 

   You must apply at the license office nearest your place of residence in Japan. Your ward, town, or city office can tell you where this is located. Applications for licenses are accepted from 8:30 a.m. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m., Monday through Friday.  Most Tokyo residents use the Samezu licensing office in the Shinagawa area. The three testing centers are:

E     Samezu Driverfs License Testing Center (03)3474-1374

E     Koto Driverfs License Testing Center (03)3699-1151

E     Fuchu Driverfs License Testing Center            (top of page)

Places of worship

English services are held at the following places of worship:

Roman Catholic               |Franciscan Chapel Center in Roppongi, Minato-ku

                                            (03) 3401-2141

                                          |Saint Anselmfs Benedictine Priory, Kami-Osaki, Shinagawa    

                                            -ku (03-) 3491-6966

                                          |St. Ignatius Church, Kojimachi, Chiyoda-ku

                                            (03) 3263-4584

                                          |St. Maryfs Cathedral, Sekiguchi, Bunkyo-ku

                                            (03) 3941-3029

Anglican/Episcopal       |St. Albanfs Church, Shiba-koen, Minato-ku

                                            (03) 3431-8534

Baptist                               |Tokyo Baptist Church, Hachiyama-cho, Shibuya-ku

                                            (03) 461-8425

Interdenominational   |Tokyo Union Church, Jingumae, Shibuya-ku

                                            (03) 3400-0047

Lutheran                            |St. Paul International Lutheran Church

                                            Fujimi, Chiyoda-ku (03) 3261-3740

Judaic                               |The Jewish Community of Japan, Hiroo, Shibuya-ku

                                            (03) 3400-2559

Islamic                               |Islamic Center Japan, Ohara, Setagaya-ku

                                            (03) 3460-6169 (top of page)

 Medical care and facilities

   Medical care is very good in Japan. It is advisable to visit a doctor soon after your arrival. Find out which medical facilities the doctor is affiliated with and determine if you can communicate with the doctor. Doctors are limited to practicing in hospitals with which they are affiliated. The doctor should practice at a hospital that is near your home.

   Most hospitals do not accept appointments so the wait may be one hour or more. In the event of an emergency, a foreigner can access any medical emergency facility that is open, but the staff is not likely to speak much English. Most major hospitals and clinics with English speaking staff and / or foreign physicians are located within the Yamanote Line. You can prepare yourself for emergencies by obtaining a list of hospitals and clinics near your home and the days and hours they are open for different types of services. Not all hospitals and clinics are open every day and some do not accept emergency cases. Some hospitals and clinics with English-speaking staff are listed below:

* International Catholic Hospital, Shinjuku-ku (03) 3951-1111

* International Clinic, Minato-ku (03) 3582-2646

* Japan Red Cross Medical Center, Shibuya-ku (03) 3400-1311

* Jikei University School of Medicine Hospital, Minato-ku (03) 433-1111

* Keio University Hospital, Shinjuku-ku (03) 3353-1211

* National medical Clinic, Minato-ku (03) 3473-2057

* St. Lukefs International Hospital, Chuo-ku (03) 3541-5151

* Tokyo Medical and Surgical Clinic, Minato-ku (03) 3436-3028

   Ambulance service is operated by the municipal of prefectural fire department. It is free of charge. Dial 119 and give the operator your name, address and telephone number.  The operator may not speak English, so it is recommended to have the information written down next to your telephone in Japanese:

I need an ambulance.

                          Kyukyusha o onegaishimasu.. or Kaji desu. (fire)

My name is                                         .

               Namae wa                           desu. or

          Watashi wa                          @ desu.

My address is                                        .

          Jusho wa                                    .

The name of my apartment is                         .

          Apart no namae wa                          .

          Manshon no namae wa                       .

I live near                                           .

                                      no chikaku desu.

          (Subway station, convenience store, cross street)

          (This is not necessary, but may help.)

My telephone number is                       .

          Denwa bango wa                  desu.

    Even if you cannot communicate with the operator, do not hang up. The fire department will trace your call and dispatch an ambulance.

   Ambulance attendants are trained in basic first aid only. After determining the injury or illness, the attendant will ask the dispatcher for the appropriate hospital bases on the nature of the medical services needed and availability of doctors and equipment.

              For helpful information, call :

              ¥@Foreign Nurses Association of Japan (03) 3405-1233

                 (This number frequently changes). Call TELL (03) 5721-4347 for the

                 current correct number if this is incorrect.

              E Association of Medical Doctors for Asia (03) 5285-8181

                 Organized by the Tokyo Metropolitan Government to provide medical

                 Information to foreigners.

              ¥  International Medical Information Center (03) 5285-8088

                 Provides referrals and interpretation on the Japanese medical system for

                 Foreigners.

   Most prescriptions written by doctors from countries other than Japan will not be accepted in Japan. Some prescription drugs may be sold over-the-counter in Japan.

Take your prescription to your doctor and he will tell you if it can be filled or if a suitable substitute can be prescribed.       (top of page)

Mail services

   Mail service is prompt and safe. Rarely is mail lost. Local service can actually arrive at its destination on the same day in some cases and generally the next day in many cases. Standard size letters weighing up to 25g cost JPY 80.

              International mail is divided into four types:

E     Letter Post: includes letters, postcards, printed matter, small packets and

literature for the blind up to 2kg. A standard size letter to the United

States weighing up to 10g cost JPY 110 (subject to change)

E     Parcel Post: up to 20kg (certain destinations are limited to 10kg)

E     Express Mail Service (EMS): business documents and general articles.

E     Intelpost: The fastest international mail; combines facsimile and the international postal network.

   Post offices handle many services in addition to traditional postal services. Most offer special envelopes for sending cash, revenue stamps required for some documents, banking and insurance services, and boxes and bags to send large or bulky items.

   Post offices are generally open from 9:00 a.m. to 5:00 p.m. Some large post offices are open until 7:00 p.m. with limited service on Saturdays, and some major Post Offices have a 24 hour window for parcel pick ups.

   Red mailboxes are for regular mail and for special delivery mail. The slot on the left is for post card and mail while the on the right is for others including foreign countries and special delivery mail. All areas have postal codes consisting of three- to five-digit numbers. The postal code eliminates the need to include the name of the prefecture in the address. Most envelopes have printed boxes in which to write the postal code. (top of page)

Police

   Japan is a very safe place to live. The Japanese pride themselves on this fact and rightly so. However, practical precautions should be taken at all times. Crime does occur in Japan.

   Police boxes, called koban, are open 24 hours a day to handle reports of burglary, violence, provide directions, process lost and found articles, accept reports of missing persons and accidents, and, or course, the patrol neighborhoods. In neighborhoods with single family houses, a policeman may come to visit a new arrival to introduce himself (usually Japanese arrivals).

   Local police stations keep lost items for one month. The items are then forwarded to the Tokyo Metropolitan Police Departmentfs lost and found division (03) 3814-4151.

   For emergencies, report directly to the local police station or call 110. Most public pay phones are equipped with an emergency call button for this purpose. If there is no emergency call button, insert a Y10 or Y100 coin and dial 110. Your coin will be returned after the call. (top of page)

Garbage collection

   In 1993, the Japanese Metropolitan Government issued very strict rules about garbage collection in an effort to increase recycling efforts. Japan has been recycling many items for several years. However, the residents were asked to voluntarily separate paper from glass and the like. Starting in 1994, it is now mandatory within Tokyofs 23 Wards to separate burnable and non-burnable garbage and place it in special bags.  Within one month of the new rules, over 80% compliance was reported. Many landlords or maintenance managers will return your garbage to your front door if you do not dispose of your garbage properly.

   Burnable trash is generally collected two or three times each week. Non-burnable trash is collected once or twice a week. Burnable trash includes: paper, paper products, food, milk and juice cartons, cloth, magazines and newspapers. Non-burnable trash includes: glass, metal, sharp objects, plastic, and rubber. Trash is not to be put out before collection day and there are designated areas for placement. Ask your neighbor, landlord or maintenance manager about the proper disposal of all items and days of collection. This information is also posted on utility poles in Japanese in your neighborhood. (top of page)

Organizations

   There are hundreds of organizations, clubs, associations and special interest groups in the Tokyo metropolitan area. The following list is just a sample of organizations to become involved in to enjoy your life in Tokyo. If you have a particular interest in some activity not listed here, call the Tokyo English Life Line (TELL) at (03) 5721-4347 and they will help locate a contact. TELL publishes a calendar each year that lists the names and telephone numbers of over 150 groups. Refer to the calendar for current telephone numbers.

   Association of Foreign Wives of Japanese (AFWJ) Provides members with friendship, support, mutual help in adapting to Japanese society, and opportunities for social, emotional and professional growth.

   Cancer Support Group  Offers support, lectures and information about cancer.

   College Womenfs Association of Japan (CWAJ)  International group dedicated to serving the community in educational and cultural fields.  Encourages cultural exchange between Japanese and English speaking people of all nationalities.

   Ikebana International Non-profit cultural organization established for the purpose of spreading the appreciation of Japanese flower arranging and related arts throughout the world.

   Japan Animal Welfare Society (JAWS) Formed in 1956 by a group of foreigners and Japanese with the objective of preventing or ameliorating cruelty to all living creatures.

   Refugees International\Japan Primary purpose is to raise funds for efficient and careful distribution to relief organizations in Africa, South East Asia, Pakistan and the Middle East.

   Toastmasters Studies the art of communication through prepared and extemporaneous talks on many subjects.

   Tokyo English Life Line (TELL) Non-profit organization sponsored by the English language churches of Tokyo. Provides information, counseling lectures and referrals.

   Tokyo International Players (TIP) Founded in 1896 to bring English-language theatre to Tokyo audiences.

   Y.M.C.A. Promotes Christian values and enhances the quality of life in the community through programs stressing physical, spiritual and mental wellness.  (top of page)

Where to get help / Emergency numbers

   Here is a useful list of telephone numbers to keep by your telephone for emergencies and general information:

              * AIDS Hotline (03) 3359-2477

              * Counseling Center of Tokyo (03) 3953-2495

              * Directory Information in English (NTT) (03) 3277-1010

              * Fire / Ambulance 119

              * Foreign Residentsf Advisory Center (03) 5320-7744

              * Hospital Information (03) 3212-2323

              * Japan Hotline (03) 3586-0110

              * Japan Helpline (0120) 461-997

              * Labor Counseling Center, Tokyo Metropolitan Government (03) 5320-6110

              * Labor Counseling for Foreign Workers (0425) 201-1350

              * Police 110

              * Salvation Army (03) 3237-0881

              * Tokyo English Life Line (TELL) (03) 5721-4347        (top of page)

Books

   City maps, subway maps and other sources of information about life in Tokyo are available at hotels and large bookstores such as Maruzen, Books Kinokuniya, Sanseido and the Aoyama Book Centers in Roppongi, Hiroo, Kanda, Shinjuku and Shinbashi.  Some major train and subway stations also have English-language maps and guides at information desks. Another excellent source of English-language information and maps is the Tourist Information Center (03) 3502-1461 in Yurakucho, a 5 minutesf walk from the Imperial Hotel.

   Two of the best map guides of Tokyo are gTokyo: A Bilingual Atlash, a small book with detailed maps of Tokyo neighborhoods, and gTokyo: A Bilingual Maph focusing on the city center. (top of page)

Trains and subways

   Japan has one of the worldfs best transportation systems. While city streets are contested with cars and trucks and buses, the subway and train systems run on time and are generally litter free.

   Most trains and subways run from about 5:00 a.m. until sometime between midnight and 1:00 a.m. Names of stations are posted in romanized Japanese. When taking trains and subways, distance is measured by number of stations and transfers. Consider whether the commute will be a straight shot or whether transfers are necessary.  Remember that transfers during rush hours (7:30 a.m.|9:30 a.m. and 5:00 p.m.|7:00 p.m.) are more hectic and time consuming. When calculating train or subway travel time, multiply the number of stations along the route by 3 minutes to arrive at a general time estimate.

   In the ticket machine area there is a large map showing the station names. Some maps are in English and some are in Japanese. Locate the station nearest your destination. The fare will be clearly marked. If youfre not sure, ask the station attendant or purchase the lowest fare ticket. When you arrive at your destination, go to a Fare Adjustment Machine, Fare Adjustment Counter or see the station attendant to pay the amount due.

   Many train and subway lines sell orange cards (JR), metro cards(subway) and prepaid cards in denominations of JPY 1,000, JPY 3,000, JPY 5,000 and JPY 10,000.

   Commuter passes are also available for one-three-and six-month periods and result in a savings from purchasing a daily ticket.

   Many foreigners can relate stories with a happy-ending about losing their possessions on the trains and subways. Most items are recovered and can be picked up at the lost and found offices. For information call:    

JR East Infoline   (03) 3423-0111
JR Tokyo (03) 3231-1880
JR Shinjuku (03) 3354-4019
JR Ueno     (03) 3841-8069
TRTA Lost and Found    (03) 3834-5577
TRTA Subway Information (03) 3837-7111
Toei Lost and Found (03) 3815-7229

Buses

   The Tokyo bus system is quite good. Most bus services end at about 10:30 p.m., especially in the suburbs. Recently, some late-night runs have been added in some areas.  Many buses have their destinations written in English and also have numbers corresponding to their routes. A taped announcement in Japanese will tell you the next stop. You must press the button above your seat to request the driver to stop at the next stop. The driver may not stop at a bus stop if no one pushed the button and no one is standing at the stop waiting to board the bus. Bus fares are currently Y 200 Y 210 depending on the bus line. There is no transfer system, so you must pay the full fare each time you transfer to another bus. (top of page)

Taxis

   To catch a taxi, raise your hand to flag down a taxi, wait at one of the taxi stands located on major streets and at subway and train stations, or you can telephone for one to come to you. There are places where taxis are not allowed to stop. Most of these areas are near intersections.

   In Japan, the left rear door is mechanically controlled and operated by the driver, so you do not need to open the door, it will be done for you.

   It is very helpful to have your destination written out in Japanese for the driver.  Many drivers do not speak English, but will understand the names of major hotels or areas. Taxi drivers can refuse riders if they do not understand the destination.

   When you arrive at your destination, pay the amount registered on the meter. No tipping is necessary or expected. Itfs a good idea to ask for a receipt. The fare is a combination of distance and time. The meter starts at Y 600 – Y 660 for the first 2 km and increases by Y 90 for each 347 meters and when moving slower than 10 km/h an additional Y 90 for every 2 minutes and 5 seconds. Between the hours of 11:00 p.m. and 5:00 a.m. there is a 30% late hour surcharge.

   If you discover that you left an item in a taxi, call the taxi company immediately. If you have your receipt, it will include the telephone number and taxi number, making it easy to track down the correct taxi within minutes. If you didnft keep the receipt and canft remember the name of the taxi company, call the Tokyo Taxi Kindaika Center (03) 3648-0300. This number is available 24 hours a day. They will help you to locate the taxi company and your lost item. (top of page)

Driving

(See information on obtaining a Japanese driverfs license under Government Formalities.)

   Commuting by car can be difficult due to heavy traffic and the lack of parking spaces.  However, if you will be commuting by car, ask a real estate agent to drive you to your office during normal commuting hours to get an idea of the traffic conditions. In order to own a car you must have a registered parking space. Street parking is illegal and enforcement is becoming stricter. Public car parks can be prohibitively expensive. If your apartment or house does not come with a parking space you will have to search your area for one (often paid on a monthly contractual basis. Many houses and apartments in Tokyo have parking spaces available, usually for an additional rental fee.   Request that your real estate agent show you the parking space.

  Owing a car can be quite expensive. New cars must be inspected after the first three years and then every two years thereafter. Used cars must be inspected every two years.  Cars more than ten years old must be inspected every year.  

   The cost of an automobile maintenance inspection (shaken) increases with the size and age of the car. As an example, the second inspection fee for a car with a 1,400cc to 1,800cc engine will cost between JPY 60,000 and JPY 80,000. This required inspection can take three to five days! Most people rely on the car dealer where they purchased the car or a local service station to take the car to the inspection office for them.

   There are three different taxes levied on automobiles: the Automobile Acquisition Tax paid when purchasing a new car; the Automobile tonnage Tax paid at the time of purchase and with every maintenance inspection (shaken); and the automobile Tax paid annually.

   Motorcycles are very popular in Japan because of congested roadways and difficulty and cost in finding parking space for an automobile. Motorcycles are also popular and machines up to 250cc are exempt from the costly shaken. Motorcycles over 250cc are not allowed on some city streets from 11:00 p.m. to 6:00 p.m.

   Expressways will get you from one end of the country to the other, but at a rather high cost. For example, from Tokyo to Kyoto it can cost JPY 10,000 in tolls. There are good rest stops and service centers at regular intervals and road signs are generally good.

   The Japan Automobile Federation (03) 3436-2811 offers service if your car breaks down and you need help. They will also give you information and assistance on obtaining a driverfs license. The membership fee is very reasonable and recommended. (top of page)

Airports

   There are two major airports serving Tokyo: Tokyo International Airport in Haneda (usually referred to as Haneda Airport) and the New Tokyo International Airport in Chiba Prefecture, (usually referred to as Narita Airport) 

   Most domestic flights arrive and depart from Haneda. The airport is accessible by monorail, Airport Limousine bus, taxi and private car. The monorail from Hamamatsucho Station takes 20 minutes and is the most convenient form transportation.

Narita Airport is used primarily for international travel. Travel between downtown Tokyo and Narita Airport is by train, bus, taxi, or private car. Train service is provided by Narita Express, Keisei Skyliner and Airport Narita. All stop at Terminal 1 and Terminal 2 of Narita Airport. The JR Narita Express (NEX) takes 53 minutes from Tokyo Station. Extended service is provided to Ikebukuro, Shinjuku, and Yokohama.

Reservations can be made up to one month in advance. The Keisei Skyliner (train) leaves from Keisei Ueno Station and Nippori Station and takes 70 minutes.  Reservations should be made on both trains in advance.

The Rapid Express called Airport Narita on the JR Sobu Line takes 80 minutes from Tokyo Station. Seats cannot be reserved on these trains.

   Airport Limousine buses leave from the Tokyo City Air Terminal (TCAT) at Hakozaki and from major hotels and some rail stations in Tokyo, as well as Yokohama City Air Terminal (YCAT) and Haneda Airport. The Hanzomon Line goes directly to TCAT (Suitengumae Station) where you can check in your luggage at the airline desk (most major airlines are represented at TCAT) and go through immigration formalities before taking the bus to the airport. It usually takes between 70 and 80 minutes from TCAT to Narita Airport. Buses leave several times each hour and it is not necessary to make a reservation in advance.

   The taxi fare from Tokyo Station to Narita Airport is approximately Y 20,000 plus.  It takes about the same amount of time as the bus.

   Parking is available at both airports if you drive your own car. Arrangements can be made in advance for you to drop off your car at the terminal and have it brought back in front of the terminal when you return. Off-site long-term parking is also available at a lower cost. (top of page)

Department stores

   Department stores are generally open from 10:00 a.m. to 7:00 p.m. (or later) six days a week. The one closing day is usually a weekday and most are open on Sundays and holidays. Major department stores sell everything from food to clothing to furniture and even tickets to entertainment events. Many department stores will deliver your purchases to your home for a small fee or free if you purchase a certain amount. Some stores, such as Seibu, Matsuya and Isetan, have Foreign Customer Service Assistance which can be very helpful in trying to locate particular goods or to answer any questions you have.

   Large department stores are generally located near large train and subway stations such as Odakyu (Shinjuku), Takashimaya (Nihonbashi), Mitsukoshi (Nihonbashi and Ginza), Tokyu (Shibuya and Nihonbashi), Parco (Shibuya), Daiei (Gakugei-Daigaku), Isetan (Shinjuku), Matsuya (Ginza), and Daimaru (Tokyo Station). Specialty clothing stores and trendyboutiques are located throughout central Tokyo and can be easily found in Omotesando, Azabu, Aoyama, Daikanyama, Shibuya, Roppongi, Shinjuku, Ikebukuro, and Jiyugaoka.

   Tokyu Hands department store is about a 10 minutesf walk from Shibuya Station and is popular with foreigners because of the variety of household goods available and gdo it yourselfh supplies such as tools, hardware, sewing goods, hobby supplies and arts and crafts.

   Japanese clothes are known for their fine workmanship and offer a wide variety of styles. Unfortunately, many foreigners find that Japanese clothes do not fit as well as clothes from their home country. Most department stores offer imported clothing as well as Japanese. (top of page)

Food shopping

   A large variety of Japanese and imported foodstuffs can be found in Tokyo. The two most popular supermarkets for international foods are National Azabu supermarket in Hiroo and Kinokuniya supermarket in Omotesando. Other large supermarkets, such as meidi-ya and Daimaru Peacock have branches throughout the city and also carry many imported goods. Large department stores have extensive food markets located in the basements of the buildings (usually accessible directly from the subway). In addition to fresh food, there is a large selection of precooked take-out food. Some stores have free delivery services within the Tokyo metropolitan area for purchases over JPY 10,000.

   Neighborhood supermarkets and specialty shops carry basic staples and perishables.  Large supermarkets such as Tokyu, Daiei and Itoyokado are popular as they are convenient and less expensive than department stores, and offer daily discounts on many items. 24-hour convenience stores and vending machines can be found throughout Tokyo. The cost of a drink in the convenience stores and supermarkets are cheaper than in a vending machines. Neighborhood shopping will include greengrocers, butchers, fishmongers, rice stores, tofu stores, take-away food stores and liquor stores. A helpful guide to buying Japanese food is gA Guide to Food Buying in Japanh by Carolyn R. Krouse. (top of page)

Pharmacies

   Most prescriptions written by doctors from overseas will not be accepted in Japan.  Some prescription drugs may be sold over-the-counter in Japan. Bring the prescription to the pharmacist or your doctor and he will tell you if it can be filled or if a suitable substitute can be prescribed.

   Pharmacies and drug stores are plentiful. Here are a few where you can find some imported products and more importantly, you can find some English-speaking pharmacists who can assist you in buying the right product for your needs:

E     National Azabu Pharmacy Minami-Azabu (Hiroo Station, Hibiya Line9

(03) 3442-3176

E     Medical Despensary Shiba-koen (across from Tokyo Tower

(03) 3434-5817

E     American Pharmacy Yurakucho (Hibiya Station, Hibiya Line)

(03) 3271-4034

E     Hill Pharmacy Roppongi (Roppongi Station, Hibiya Line)

(03) 3583-5044 (top of page)

Catalog shopping

A wide range of items are available through local mail order. In particular, many companies specialize in food items such as vegetables, health food and dairy products.  A popular discount catalog shopping service for foreigners is the Foreign Buyers Club (078) 857-9001. They can import almost any item from the United States, usually in bulk orders.

 Some foreign suppliers will sell goods and ship them to Japan. Check with individual companies. (top of page)

Cultural interests

Tokyo has a museum for everyone! Listed below is just a sample of some of the

Popular museums and the works of art displayed. Most museums are closed on Mondays, but call to check on hours and days.

* and paintings.  JR or subway to Yurakucho.

* Japan Folk Crafts Museum (03) 3467-4527.  Japanese crafts. Inokashira Line to Komaba-todaimae.

* National Museum of Western Art (03) 3828-5131. Works by Monet, Renoir, Rodin, Matsukata. JR, subway or Keisei Line to Ueno.

* National Science museum (03) 3822-0111. The largest general museum of natural science in Japan. JR, subway or keisei Line to Ueno.

* Ota Memorial Museum of Art (03) 3403-0880. Woodblock prints (ukiyoe) and paintings. Yamanote Line to Harajuku.

* Sumo Museum (03) 3622-0366. History of sumo wrestling. Sobu Line to Ryogoku.

* Suntory Museum of Art (03) 3470-1073. Ancient Japanese paintings, ceramics, traditional costumes, lacquerware, furniture. ubway to Aksakamitsuke.

* Sword Museum (03) 3379-1386. Japanese swords exhibits including some national treasures.  Odakyu Line to Sangubashi.

* Tokyo Metropolitan Art Museum (03) 3823-6921. One of the worldfs leading art galleries. Japanese modern art. JR, subway or Keisei Line to Ueno.

* Tokyo Metropolitan Museum of Photography (03) 3280-0031.  Photography exhibits. JR Yamanote or Hibiya Line to Ebisu.

* Tokyo National museum (03) 3822-1111. Japanese and oriental paintings, sculptures, archaeological objects, national treasures. JR, subway or Keisei Line to Ueno.

*  Ueno Royal Museum (03) 3833-4191. Japanese modern art and calligraphy.  JR, subway or Keiseii Line to Ueno.

   Major department stores reserve their top floors for exhibiting new and classical works of art, paintings, sculpture, crafts and more. Check newspapers for dates and time.          (top of page)

Parks and gardens

Hanami is a Japanese term for cherry blossom viewing. Cherry blossoms usually bloom curing the first week of April. Hanami picnics and after-work parties are very popular.  This annual custom started as a Buddhist ceremony among court nobles of the 12th century. By the 17th century, hanami became popular for everyone. Cherry blossoms can be seen throughout Tokyo. Especially popular for hanami is Ueno Park, Yasukuni shrine and Shinjuku-gyoen.

*     Arisugawa Memorial Park, Hibiya Line to Hiroo.  Prince Arisugawa donated this park to the city of Tokyo which opened to the public in 1934.

*      Hama Rikyu Garden, JR or subway lines to Shinbashi.  Detached palace garden on the Sumida river where cruise boats leave for tours.

*      Imperial Palace East Garden, Tozai Line to Takebashi.  Site of Edo Castle originally constructed in 1457.  Residence of Emperor since 1869.

*      Inokashira park, JR, Tozai or Inokashira Line to Kichijyoji.  Boating on the pond, good for quiet walks, aquarium and zoo are within the park area.

*     Kinuta Park, Shin Tamagawa Line to Yoga or Odakyu Line to Chitose-Funabashi.  Once a golf course, now popular for picnics and walks.  It also has a bicycle path around the park and the Setagaya Art Gallery is also here.

*     Komazawa Park, Shin Tamagawa Line to Komazawa-Daigaku.  Began as Tokyo Olympics site equipped for athletic games, cycling courses, walls for tennis practice, a pool, roller-skating.

*      Kyu-Furukawa Garden, JR Keihin Tohoku Line to Kami-Nakazato.  See the contrast between a Japanese and Western style garden.  Famous for its variety of roses.

*      Meiji Shrine Outer Garden, JR Chuo Line to Shinanomachi or Gaienmae.  Site of 1964 Olympics.  Extensive sports and cultural facilities. 

*      Rikugien Garden, JR Yamanote Line to Komagome.  Japanese-style garden.

*      Shinjuku-gyoen, Marunouchi Line to Shinjuku-gyoenmae. The largest garden in the Tokyo metropolitan area. Three different style gardens: French, English and Japanese.

*     Ueno Park, JR or subway lines to Ueno. Many art galleries, a museum and a zoo. Hundreds of cherry blossom trees line the main street through the park.

*      Yoyogi Park, JR Yamanote Line to Harajuku. Bicycle path circles the park and lots of open space, playground. (top of page)

Sports and recreation

   Whether a spectator or an active participant, every kind of sport and recreation facility is available in Japan.

   Japanfs most popular sports are baseball, Soccer and sumo.  Tickets are available for sale at the stadiums or one of the Ticket Pia (03) 5237-9999 or Playguide (03) 3257-9999 offices in advance or on the day of the event.

   Six sumo tournaments are held each year: in Tokyo in January, May and September; in Osaka in March; in Nagoya in July; and in Fukuoka in November.  Each tournament lasts fifteen days beginning and ending on a Sunday.  Ticket prices range from JPY 2,300 to JPY 10,000.  All tournaments are sell-outs, so purchase tickets early.

   There are twelve professional baseball teams in Japan with six located in and around Tokyo.  There are two leagues and They play a hundred and thirty games each season.  Most games are played at night.  Tickets can be difficult to get when the Yomiuri Giants, the most popular baseball team, are playing.

   If Japan had a national game it would be pachinko.  As you walk down any street in Japan, you canft miss the brightly lit and garish façade of the pachinko parlor.  You can always find one near a train station.  Japanese businessmen, housewives and students sit intently and quietly in front of what appear to the Western eye to be upright pinball machines.  Like pinball, ball bearings are flung into the machine one at a time and points are massed according to which holes the ball bearings fall into.  Players only control the strength with which the ball bearing is released.  For \100 you get twenty balls.  If youfre lucky, you win balls back which can be traded in for cigarettes, calculators, watches and even food.

   Horse racing has become a popular spectator sport.  There are two tracks in the Tokyo area with races on Saturdays and Sundays.  Call the Japan Racing Association (03) 3591-5251 for information.

   There are many public swimming pools and tennis courts throughout Tokyo.  Call or visit your local ward office for details on availability and cost.  You will need reservations for tennis courts.

   Golf courses are located outside of Tokyo and are very expensive.  Golf is very popular with businessmen who take their clients out for a day of golf.  Numerous driving ranges can be found throughout Tokyo some accommodating up to two hundreds or more people.  Many are located on rooftops and some are three and four stories high.

   Skiing and snow-boarding are popular with young and old alike.  A two to three hour train ride will bring you to several different ski resorts.  Traveling with a group is the best way to enjoy a ski trip for the first time.

   Almost 70% of Japanfs landmass is mountainous providing extensive opportunities for hikers and climbers.  The most famous and crowded trek is to conuer Mt. Fuji.  However, the most beautiful treks are in Hokkaido and the Japan Alps.   Trails are well-kept and at the end of the day, you can relax in an onsen (hot springs).

   Because of the many active volcanoes in Japan, there are over 2,000 hot spring areas open to the public throughout the year.  It is believed that onsen are effective for the treatment of exhaustion, rheumatism and neuralgia.

   Japan has been host to many international sporting events such as the Summer and Winter Olympics (in 1998 Japan hosted the Summer and Winter Olympics), World Cup skiing, PGA  golf tournaments, tennis tournaments and more.

   The martial arts or budo, thich include, judo karate, kendo and aikido, can be practiced at special schools or dojo and at some health clubs throughout Japan.

   For the whole family, try a visit to an amusement park:

Amusement Park Toshimaen (03) 3990-3131.

             Water slides and various rides.

Tokyo Disneyland and Tokyo Disney Sea (0473) 54-0001.

             The most popular amusement park. It is best to buy tickets for a particular day in advance.

Tokyo Sesame Place (0425) 95-1152.

         See Sesame Streetfs famous characters.

Tokyo Summer Land (0425) 58-6511. Water slides and numerous indoor and outdoor pools and rides.

   Other recreational activities for the family include zoos, planetariums, botanical gardens and aquariums. (top of page)

Entertainment

Theaters

   There are many movie theaters throughout Tokyo. Several are located in Shibuya, Yurakucho, Ikebukuro and Shinjuku. Check the English-language magazines and newspapers for current shows. Advanced tickets can be purchased at discount prices.  The largest ticketing agency is Ticket Pia (03) 5237-9999, which provides information on all kinds of events. Other ticketing bureaus are Kyodo Tokyo (03) 3407-8155, Ticket Saison (03) 3286-5482, and CN Playguide (03) 3257-9999.

   Kabuki is a traditional Japanese performing art dating from three hundred years ago. It is performed by an all-male cast, and major roles have been performed by generations of actors from the same family. It was essentially a form of theater for the common people; tales of heroic warriors, romances and family affairs. The decorative costumes and exaggerated acting style are highly eloquent, making the play enjoyable even if you cannot understand the classical language used by the actors. Sometimes programs are available in English and / or earphones can be rented. Kabuki can be seen at Kabuki-za (03) 3541-3131 or the National Theater of Japan (03) 3255-7411.

   Other forms of Japanese theater include Noh, a highly stylized and philosophical form of theater and Kyogen, similar to Noh but featuring comical performances. (top of page)

Nightlife

   Tokyo has an endless variety of nightclubs, discos, karaoke bars, pubs, live-music houses and restaurants. The most popular areas are: Reppongi, Shinjuku, Ikebukuro, Ueno, Shibuya, Ginza and Akasaka. Nightclubs with hostesses can be very expensive.  Before entering a nightclub ask what the charges are.

   References from friends along with information found in newspapers, magazines and books are your best bet for finding the type of place that suits you. (top of page)

Festivals and holidays

   There are fourteen national holidays in Japan and hundreds of festivals throughout the year. From national festivals to neighborhood festivals, observe or participate in them and feel the culture for yourself. All the holidays are listed below.     (top of page)

January

1st:                    New yearfs day (ganjitsu). January 1-3 is called oshogatsu.  Japanese visit shrines or temples to pay respect to ancestors and to pray for safety and good luck. In early January, people visit their relatives and friends to exchange New Yearfs greetings.

10th  (Varies)   Coming of age day (seijin no hi). In honor of young people who have reached the age of twenty.  Most cities and towns sponsor ceremonies

at local shrines. This day also celebrates the end of winter and a time to drive out evil spirits by throwing beans. This ritual is called setsubun.   

February

11th                    National foundation day (kenkoku kinenbi). According to legends, Jinmu ascended to the throne as Japanfs first emperor over 2600 years ago.

March

20th                    Vernal equinox day (shunbun no hi). The coming of spring.  People visit ancestral graves and Buddhist temples hold special services. 

April

29th                    Greenery Day (midori no hi).  Commemorates the late Emperor Showafs birthday; named for his appreciation of nature.  Begins gGolden Weekh holidays.

May

3rd                      Constitution memorial day (kenpo kinenbi). The anniversary of the 1947 adoption of the national constitution of Japan.

4th                      Peoplefs holiday (kokumin no kyujitsu). No particular meaning.

5th                      Childrenfs day (kodomo no hi). Celebration wishing children happiness and prosperity. Ends gGolden Weekh holidays.

June

No public holidays in June.

July

18                      Ocean day

August

13-16                  Most business and government offices are open during this time. Celebration of ancestors (obon). Many Japanese return to their hometowns. According to Buddhist tradition, this is a time when ancestors return to earth. 

September

15 th                   Respect-for-the aged day (keiro no hi).

23rd                    Autumnal equinox day (shubun no hi). The first day of autumn and time to remember ancestors. If this holiday falls on a Sunday, it is observed on September 24th.

October

10th                    Health-sports day (taiiku no hi). Established in commemoration of the Tokyo Olympics to encourage people to enjoy sports and lead a healthy life. 

November

2nd                     Culture day (bunka no hi). To encourage people to appreciate peace, freedom and culture.

23rd                     Labor thanksgiving day (kinro kansha no hi). Honors working people.

December

23rd             Emperorfs birthday (tenno tanjobi). The imperial palace will be open to the public to honor emperor Akhitofs birthday.

                      If a holiday falls on a Sunday, then it is observed on the next day.

 Travel

   An easy way to get to know Tokyo is to take a half or whole day tour with an English-speaking guide. There are many agencies providing this service. Many tours start and end at major hotels. These hotels have an English brochure describing the dates, times and costs. There are numerous travel agencies throughout Tokyo that can also provide the information, but not many will have it in English.

   The Japanese love to travel. They visit their hometowns, ancestorsf villages, go mountain climbing and skiing.  There are three times each year which are particularly popular for excursions: Golden Week (April 29 through May 5), obon (mid-August) and New Yearfs (end of December through first week in January). Plan six months or more ahead of these times to insure reservations or, better yet, try to plan your travel at other times. Hotel rates and plane fares will generally be higher during these times.

   A good way to start your travel plans is to purchase some books about various destinations. There is a book in English about every major city in Japan. In addition, books are available on hiking, biking, skiing, antiquing, scuba diving, fishing, exploring, relaxing, and almost anything you can think of. There are books on one-day, weekend and longer trips. Information will include all forms of transportation (local train, bullet train, boat, airplane and driving) as well as where to stay and where to eat for all ranges of budgets.

Travel books in English can be found at major hotels and bookstores. 

The Japan National Tourist Organization (JNTO) has both Japanese and overseas offices and produces many useful publications. JNTO operates three Tourist Information Centers (TIC) in Japan:

E     Narita Airport  (0476) 34-6251

E     Tokyo  (03) 3502-1461

E     Kyoto  (075) 371-5649

   TIC offices do not make reservations or bookings but will direct you to agencies which can, such as the Japan Travel Bureau (JTB) or the Nippon Travel Agency (NTA).

   In Tokyo and Kyoto, Teletourist Service provides 24-hour taped information on current events. In Tokyo, call (03) 3503-2911 (English) and in Kyoto, call (075) 361-2911 (English).

   Japan Travel-Phone is a nationwide telephone service for English-language assistance and travel information. Call toll-free outside Tokyo or Kyoto (0120) 222-800 for information on eastern Japan or (0120) 444-800 for information on western Japan.  When calling within Tokyo or Kyoto, call the TIC numbers listed above.

   Japanfs transportation network is extremely organized and certainly the most punctual you will find anywhere,

   All forms or transportation are available in Japan, but train service deserves special recognition. Japanfs rail system is fast, frequent, clean, safe, comfortable and expensive.  The fastest and most well known train service is the Shinkansen\also known by foreigners as the gbullet train.h

There are three Shinkansen routes starting from Tokyo: 

1.                       1.   The Tokaido Line runs from Tokyo to Shin-Osaka and continues to Fukuoka / Hakata as the Sanyo Line. The Nozomi and Hikari service stop only at main stations and the Kodama service stops at all Shinkansen Stations.

2.   The Tohoku Line runs from Tokyo to Sendai to Morioka. The Yamabiko is the express train and the Aoba is the local train.

3.   The Joetsu Line runs from Tokyo to Niigata. The Asahi is the express train and the Toki is the local train.

   While the Shinkansen routes run most of the length of Honshu, a network of Japan Railway (JR) lines supplemented by shorter private lines cover much of the rest of Japan. The slowest trains stopping at all stations are called futsu. The ordinary express or kyuko stops at a limited number of stations. A variation on the kyuko train is the kaisoku or rapid services. The fastest regular trains are the tokkyu or limited express service.

   On futsu services, there are no reserved seats. You can choose reserved or unreserved travel on the kyuko, tokkyu and Shinkansen trains. First class or ggreen carh seats are also available on the Shinkansen. Reserved seat tickets can be purchased up to one month in advance. (top of page)

Religion

   Most Japanese see religion as an extension of daily life.  Shinto and Buddhism are the two major religions in Japan. In some homes you can find a Shinto altar and a Buddhist altar. Followers of Shinto call upon deities to ensure a happy life in the here and now. Such as safe births, happy marriage, good luck in examinations and prosperity.  Followers of Buddhism call upon deities to take care of the life hereafter, such as funerals and the spirits of ancestors.

   In addition to spiritual support from Shinto and Buddhism, many Japanese principles are derived from Confucianism. These principles include acceptance of onefs position in a group of hierarchy, loyalty and respect for superiors, and observance of etiquette. (top of page) 

Meeting and communicating with the Japanese

   The Japanese are interested in learning about other cultures, but sometimes, mostly due to language barriers, they are shy to open conversations. This is particularly true outside of big cities.  Any attempt to reach out and start a conversation is greatly appreciated by the Japanese.  Once into a conversation, itfs not uncommon for a variety of topics, some personal, to be covered in a very short period of time.

Business / name cards|meishi

   Introductions in Japan generally include an exchanbe of name cards known as meishi in Japanese. Presenting a meishi is an act of courtesy and even people who are not working for a company find it helpful to have meishi to ease introductions.  With a meishi in hand, a Japanese acquaintance does not risk losing face by continually asking your name or addressing you incorrectly. (top of page)

Hints on presenting meishi

Storing Meishi

* Keep the meishi close at hand but not in your hip pocket.

* Protect them in a card holder so that they do not become worn or bent.

Giving Meishi

* A meishi should be passed first from inferior to superior, or seller to buyer.

* Pass your meishi while introducing yourself. 

* Present it chest level with both hands if possible.

* Present the meishi so that the receiver can read it without having to turn it around.

Receiving Meishi

* Receive the other personfs meishi with both hands while standing up and continue to hold it until the other person puts down your meishi.

¥                 Itfs acceptable to write the pronunciation of someonefs name on their meishi. However, it's best to ask permission first!"

* If sitting, keep the meishi on a table in front of you to help in remembering names.  Once you have learned the names, discreetly put the card away in your card holder.

* Address a business acquaintance by his / her name and title.  Example: Suzuki-kacho(name- section chief).

* Ask someone for his / her meishi at the conclusion of a talk if they havenft offered you one. (top of page)

Communication styles

   Understanding facial expressions and body language are said to be the key to understanding the Japanese persona. Japanese use this non-verbal behavior to create the mask of impassivity essential in their culture.

   Japanese children are uninhibited and naturally expressive, but by adulthood, direct expression of emotions, especially through the face, is considered uncultivated and improper.  True feelings must be filtered and modified so that when they are expressed they are suitable for public consumption and as a result donft disrupt wa (harmony).

   Tatemae in Japanese means something like gdressed for public consumptionh and it is essential to the Japanese idea of social harmony. Some form of tatemae behavior is appropriate to every occasion and it is usually expressed non-verbally. (top of page)

The different faces

* Shirankao\hknow nothing faceh is used especially where the individual wishes to avoid communication or involvement.

 

* The mask of a smile is often used in adverse situations.

 

* The other commonly used face is that of surprise. It is a form of flattery among Japanese and is often extremely exaggerated, but ranks high for courtesy.

Eyes

It is considered disrespectful to stare into another personfs eyes, especially a senior. Avoid prolonged, direct eye contact.

     Japanese people close their eyes frequently and in situations where it would be considered disrespectful by other nationalities. The Western mind relies on eye contact to gain feedback and appreciation, but it is common for Japanese to have their eyes closed during lectures or meetings for example, making it difficult for one to gather feedback.              

* The Japanese will avoid eye contact to give themselves privacy in crowded situations whether on the train, sidewalk, or highway.

* Hostility is expressed with steely eyes and the mouth drawn in a tight line. (top of page)

Differences in Japanese and Western styles of communication

E     The Japanese emphasize gweh over gIh whereas Westerners consider the Individual more important.

E     Differences between peoplefs age, sex and status are more important to the Japanese.

E     Non-verbal communication plays a much larger part and silence, considered bad by Westerners, are thought meaningful.

E     Confrontation, debate and sarcasm are to be avoided at all costs in Japanese society whereas they are valued and enjoyed by Westerners.

E     In Japan, listening patiently until the speaker has completed a thought is wise and polite.

When visiting a Japanese home :

E   Sliding front doors in Japan are not meant for knocking. If there is no bell to ring, slide the door open step into the entrance, and call out Gomen kudasai or gExcuse me.h

E   Remove your shoes and leave them facing the front door at the entrance. While doing this take care not to show your  back to your host or hostess.

E    Take a small gift to your host and hostess.  Sweets, fruits, flowers, liquor or a gift from your hometown are appropriate gifts.

E    The hostess may stay in the kitchen and not eat at the table. Exquisite food preparation is her gift to the guests.

E    Overnight guests are honored with the opportunity to bathe first while the bath water is hot and clean. Soap-up and rinse outside the tub using the bathing pails provided, then get into the tub for a relaxing soak. (top of page)

Dining  

Opening toast

E   Sake or beer is commonly served at Japanese meals. After being seated there is a toast to begin the meal. Glasses are raised to the expression ofgkanpaih\the Japanese equivalent of gcheers.h

E   When someone offers to fill your glass, it is polite to hold up your cup or allow him/her to pour, after which you should return the favor and fill your neighborfs glass.

E   If you donft want to drink alcohol, it is acceptable to request an alternative beverage for toasting. If none are available, receive the offer and pretend to drink. This gshowing of politenessh is common.

E   Because Japanese prefer not to mix rice and alcohol, sometimes rice will not be served until the end of the meal.

Itadakimasu

E   Before eating, the Japanese say gitadakimasuh, which literally means gI will receive.h This saying is in the honorific form to recognize that one is receiving from gsomeone aboveh. The gsomeone aboveh may be thought of a god, farmer, buyer, or chef of the meal.

 Chopsticks

E    Donft pass food from one pair of chopsticks to another pair of chopsticks. Japanese cringe if they see food being passed from one personfs chipsticks toanother personfs chopsticks. This is because in the Buddhist funeral ceremony, the bones of the cremated body are passed between relatives by chopsticks as part of the ritual.

E    Donft stand your chopsticks up vertically in a bowl. On a Buddhist altar, a bowl of rice with chopsticks stuck vertically up is left out as a meal for dead spirits. Rest chopsticks so that they are horizontal with the table.

E    Donft stab food with chopsticks.

Eating

                E    Respect the food you are served by leaving no dish untouched. 

                           Comments on both the taste and appearance of the food are appreciated.

E    When asking for another helping or receiving food from a server, give and take  your dish with both hands.

E    In Japan, slurping soup, noodles, and tea is an expression of appreciation for then delicious taste of the food.

Gochisosama deshita

E     One concludes a meal by saying ggochisosama deshitah, which literally means gthat was a feast.h (top of page)

Gift giving

   In Japan, gift-giving is an important tradition that has its own specific guidelines.  Although itfs not necessary to follow the guidelines exactly, Japanese are pleased when visitors are familiar with their customs. Be aware that the numbers four and nine are considered unlucky in Japan and it is best to avoid giving sets of items with these counts.

   Foreigners are often showered with many personal gifts and are uncomfortable by this show of Japanese generosity. In response, send a sincere note of thanks. Itfs difficult to play the endless Japanese game of gift matching in which a kindness or gift received is reciprocated with a gift of a matching value. Remember, however, that at some point your Japanese hosts may visit you in your home country. At that time you can reciprocate their generosity by entertaining them the same way you would entertain your own good friends. (top of page)

Omiyage

   The custom of omiyage reaches back into Japanese history when travel was not so common. Long ago, and still today, it was customary for people to give money to someone going on a trip. This money was for the traveler to spend and enjoy on the trip.  It was also to be used to buy omiyage, a small momento of the place visited, to bring back and share with those who were not able to travel. The sharing of omiyage is like gshow and tell.h

Gift-giving seasons

   To express appreciation to customers, businesses sometimes send gifts once or twice a year during the two traditional gift-giving seasons. Oseibo is the year-end gift-giving exchange and ochugen is the mid-summer(July 1st-13th)exchange. At these times, businesses will often send a food item, cleaning agent, or other small gift to their customers. Department stores prepare big displays of goods preboxed for these seasons and gifts are wrapped there and sent directly to the receiver.  Oseibo and ochugen gift exchanging is not limited to business relations. It is also practiced in old traditional families. (top of page)

Wedding ceremonies

   When you are invited to a wedding ceremony, in most cases you are actually being invited to the reception party called hiroen. Most men wear black suits and white ties and the women may wear kimono or formal dresses.

   It is expected that you will give a gift of money (oshugi) enclosed in a decorative envelope on happy occasions, called shugibukuro. Give the envelope to the receptionist when you register your name. (top of page)

  
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Phoenix Transport (Japan), Ltd. 2005.