We regret to inform you that our hotel experienced unauthorized access related to reservations made through Booking.com.
Some customers who booked via Booking.com may have received unintended emails containing messages that lead to phising sites.
A phising site is a fake website designed to exploit personal or financial information using deceptive methods, posing as a legitimate website.
Neither Booking.com nor our hotel requests credit card information or payment via email or chat. Please refrain from accessing URLs mentioned in the email without caution, and if you are uncertain, contact Boking.com or the hotel directly. If youfve entered your card information on a phshing site, please proceed to block your card.
We sincerely apologize for any inconvenience and concern caused to our valued customers.
Manager, Hotel Fukudaya